- I'm trying to activate my account with my account number and the portal won't let me.
- This is because you have already activated your account. Your username is the email you chose. If you have forgotten your username or password, go to the portal and click on Forgot Password/Username?
- Your initial user id is your account number which can be found on your invoices. After you have created your account, your account name is now your Email Address.
Frequently Asked Questions
Have a question? Look below for a selection of frequently asked questions regarding bottled water products, water coolers, and delivery services. If you don’t see your question, feel free to contact us at email@example.com.
Frequently asked questions
- You can log on to your customer portal and pay your invoice. portal.whitewaternow.com
- You can call the office between the hours of 7:30am and 4:00pm and we can take your payment over the phone.
- You can pay by giving your driver a payment or mailing in a check.